Services
API integration, messaging platforms, and AI workflows — built for production.
Every engagement is delivered by a senior engineer who owns the integration from discovery through deployment and post-launch operations.
01 · TikTok Business API
TikTok Business Messaging API Integration
We integrate the TikTok Business Messaging API into Chatwoot, an open-source customer engagement platform, enabling small and medium businesses in MENA to manage TikTok Direct Messages alongside WhatsApp, Instagram, and email in one unified dashboard. The integration covers webhook ingestion, OAuth onboarding for business accounts, inbound and outbound message routing, media handling (images, videos, stickers), status callbacks, and rate-limit-aware delivery. We also ship the infrastructure: TikTok for Business application approval, server provisioning, SSL, monitoring, and incident response.
- TikTok Business API webhook ingestion and OAuth onboarding
- Bidirectional message routing and media transcoding
- Chatwoot custom channel implementation
- Arabic-first content handling and RTL support
- Production monitoring, logging, and incident response
Specialized verticals
Where we focus
Technology
SaaS and software teams that need messaging, AI, and automation infrastructure — without building an in-house platform team.
eCommerce
D2C and marketplace operators using TikTok, Instagram, and WhatsApp as primary sales and support channels.
Service regions
EMEA-focused delivery
We serve clients across Europe, the Middle East, and Africa — with deep operational expertise in Egypt, the GCC (UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman), and the Levant.
How we work
Senior engineering, end-to-end ownership
Short discovery, scoped deliverables, and a single engineer accountable from first call to production. No account managers, no hand-offs.